Education Toolkit

Welcome to the Education Toolkit page, here you will find LA and Government/DfE guidance to support safeguarding in your school. You will also find referral templates and editable documents to help seek the relevant support and advice for families you work with, these can be accessed using the dropdown menus below.

The content of this page is overseen by the Education Safeguarding Lead. If you have any queries or cannot find what you are looking for, please email

Please note the above email address is not a referral route, details of sending referrals to different services should be on the individual referral forms. 

Multi-Agency Safeguarding Hub (MASH)

You can also seek advice from a social worker by contacting the MASH Professionals Consultation Line  0208 726 6464 (Monday to Friday, 13.00pm - 4.30pm).

If the child has an allocated social worker or key worker, please contact the worker or their team directly, or call on 0208 726 6000, Option 1. Alternatively, you can email who will assist in providing the details.

If you have an urgent concern about a child that needs an immediate response, please contact 0208 255 2888 (Monday to Friday 9am to 5pm) or our Emergency Duty Team on 0208 726 6400 outside of these hours.

Please use this link to make a referral to MASH via our portal. Please note we only accept referrals via the portal. If your referral is urgent, please follow up with a phone call to the urgent line to advise of the urgency. If you are unable to get through, please email who will alert the MASH team.

The Threshold guidance will assist in referring to the correct service for support.

Access the Threshold Guidance here 

Healthy Relationships Advisory Forum (HRAF)

The HRAF is an opportunity to discuss concerns around a child/young person’s behaviour which could have the potential to develop further if not disrupted.

It could also be behaviour that is already showing abusive traits within a child / young person’s relationships. The behaviour can be physical, sexual, emotional, or coercive and can be directed towards a ‘partner’, friend, or family member. The forum will be made up of several professionals from non-statutory services who may be able to advise, signpost of offer direct support in extreme cases.

Referral Deadline Meeting Date/Time Venue
4 March 2024 13 March 2024, 1:00PM - 3:00PM Online (MS Teams)
7 May 2024 13 May 2024, 1:00PM - 3:00PM Online (MS Teams)
3 June 2024 3 June 2024, 1:00PM - 3:00PM Online (MS Teams)
1 July 2024 8 July 2024, 1:00PM - 3:00PM Online (MS Teams)


Taking Action – Croydon’s Response to Sexual Abuse in Schools

Following the OFSTED review of Sexual Abuse in Schools and Colleges, June 2021, Croydon was proactive in exploring and responding to the issues within our schools. The following document provides information and guidance about Croydon as well as the wider context of Child-on-Child abuse but also is a practical guide, providing links, resources, slides and more to support schools and colleges in understand and addressing the issues.



Please find the Croydon suspensions and exclusions documents below. When submitting a permanent exclusion form, please include the exclusion letter sent to parents.


Inclusive Practice Forums (Formerly known as FAP)

Croydon is proud to run monthly primary and secondary inclusive practice forums (formerly known as Fair Access Panel/FAP).

SIP Dates 

Deadline for Submission of cases

(by 5:00 PM)

Pre-FAP Date Meeting Date Venue
7 March 2024 12 March 2024 22 March 2024 St Mary's High School
2 May 2024 7 May 2024 17 May 2024 Oasis Academy Arena
11 June 2024 11 June 2024 21 June 2024 Harris South Norwood (Clocktower)
9 July 2024 9 July 2024 19 July 2024 Norbury High School for Girls

SIP Documents & Forms

PIP Dates

Deadline for Submission of cases

(by 5:00 PM)

Meeting Date Venue
27 February 2024 6 March 2024 Bernard Weatherill House
23 April 2024 1 May 2024 Bernard Weatherill House
4 June 2024 (due to half-term) 5 June 2024 Bernard Weatherill House
25 June 2024 3 July 2024 Bernard Weatherill House

PIP Documents & Forms

Section 11 Safeguarding Audit Reports

Below are summaries of the school/college section 11 safeguarding audit outcomes.

Online Safety Guidance Pack

The Online Safety Local Authority Guidance supports schools and colleges to ensure student safety. It aligns with key statutory guidelines, including 'Working Together to Safeguard Children', 'Keeping Children Safe in Education', and the 'Online Safety Bill 2023'. This resource is crucial for meeting the welfare needs of students in the digital age.

View/Download Guidance Here