You can also seek advice from a social worker by contacting the MASH Professionals Consultation Line 0208 726 6464 (Monday to Friday, 13.00pm - 4.30pm).
If the child has an allocated social worker or key worker, please contact the worker or their team directly, or call on 0208 726 6000, Option 1. Alternatively, you can email MASHEducation@croydon.gov.uk who will assist in providing the details.
If you have an urgent concern about a child that needs an immediate response, please contact 0208 255 2888 (Monday to Friday 9am to 5pm) or our Emergency Duty Team on 0208 726 6400 outside of these hours.
Please use this link to make a referral to MASH via our portal. Please note we only accept referrals via the portal. If your referral is urgent, please follow up with a phone call to the urgent line to advise of the urgency. If you are unable to get through, please email MASHEducation@croydon.gov.uk who will alert the MASH team.
The Threshold guidance will assist in referring to the correct service for support.