Local Authority Designated Officer (LADO)

Managing allegations against Adults who work with Children

The LADO is responsible for managing allegations against adults who work with children. This includes overseeing investigations, and working with multi-agencies including the Police and Children's Social Care to ensure fair and thorough processes are followed. The LADO provides a comprehensive and impartial process for all parties.

The Local Authority Designated Officer (LADO) must be alerted when concerns arise regarding a professional or volunteer working with children has:

  • Behaved in a way that has harmed or may have harmed a child.
  • Possibly committed a criminal offence against or related to a child.
  • Behaved towards a child or children in a way that indicates they may pose a risk of harm to children.
  • Behaved in a way that indicates they may not be suitable to work with children.

If the allegation meets any of the above criteria, the employer or agency MUST report it to the LADO within one working day.

The LADO Referral

  • All documents relating to allegations against adults who work with children should be retained in a secure place and should only be shared with the express agreement of the LADO.
  • Do ensure that urgent medical treatment is sought if required, and that the child is supported.
  • Please record the information and facts given to you as soon as possible.
  • Do not discuss or inform the member of staff concerned that this referral is being made unless advised to by the Local Authority Designated Officer.
  • It is not your duty to investigate the allegation as this may lead to evidence being lost/contaminated or may even put the child, or others, at risk. 
  • The referral form is designed for professionals, families, and members of the public. Please state the allegation/safeguarding incident in the description section and the LADO will contact you if more is required.

Download the referral form here

Croydon LADO Contact Details

Email - lado@croydon.gov.uk

Steve Hall (LADO) 

  • 020 8726 6000 ext. 24334 

  • Mobile: 07825 830328

Jane Parr (LADO) 

  • 020 8726 6000 ext. 24817 

  • Mobile: 07716 092630

Karen Anns (Business Support Coordinator) 

0208 726 6000 ext. 23981